Customer Support

Privacy Statement
('our website') has the following processing policy to protect users' personal information and rights and interests in accordance with the Personal Information Protection Act and to smoothly handle users' complaints related to personal information. there is. When the company revises the personal information processing policy, 'our homepage' will be notified through the website notice (or individual notice). ○ This policy will be effective from March 06, 2023. 1. Purpose of processing personal information ‘Our website’ handles personal information for the following purposes. The processed personal information will not be used for purposes other than the following, and prior consent will be sought when the purpose of use is changed. go. Product inquiry consultation processing Personal information is processed for the purpose of verifying the identity of the applicant and notifying processing results. me. Provision of goods or services We process personal information for the purpose of providing services, etc. 2. Fill in the items of personal information to be processed ‘Our homepage’ handles the following personal information items. go. - Required items: company name, name, phone number, email 3. Rights and obligations of information subjects and how to exercise them As a subject of personal information, users can exercise the following rights. go. The information subject can exercise the rights related to personal information protection in each of the following subparagraphs at any time with respect to ‘our website’. ① Request to view personal information ② Request for correction if there is an error, etc. ③ Deletion request ④ Request for suspension of processing me. The exercise of rights pursuant to 'a' can be done in writing, e-mail, fax, etc. in accordance with the form No. 8 of the Enforcement Rules of the Personal Information Protection Act for 'our homepage', and ) We will take action on this without delay. all. If the information subject requests correction or deletion of personal information errors, ‘our homepage’ will not use or provide the personal information until the correction or deletion is completed. la. The exercise of rights pursuant to 'A' can be done through an agent, such as a legal representative of the information subject or a person who has been delegated. In this case, you must submit a power of attorney in accordance with Attachment No. 11 of the Enforcement Rules of the Personal Information Protection Act. 4. Destruction of personal information In principle, 'our homepage' destroys the personal information without delay when the purpose of processing personal information is achieved. The procedure, deadline and method of destruction are as follows. - Destruction procedure The information entered by the user is transferred to a separate DB after the purpose is achieved (separate documents in the case of paper) and stored for 3 years (in the case of technical support application) or immediately destroyed (education application, online for consultation). At this time, the personal information transferred to the DB will not be used for any other purpose unless it is required by law. - Expiration date If the personal information of the user has elapsed, within 5 days from the end of the retention period, when the personal information becomes unnecessary, such as the achievement of the purpose of processing personal information, the abolition of the service, or the termination of the business The personal information will be destroyed within 5 days from the date when the processing of is deemed unnecessary. -Destruction method Information in the form of electronic files uses a technical method that cannot reproduce the record. 5. Measures to ensure the safety of personal information In accordance with Article 29 of the Personal Information Protection Act, ‘our homepage’ takes the following technical/managerial and physical measures necessary to secure safety. go. Conduct regular self-audits In order to secure stability related to handling of personal information, regular (once a year) self-audit is conducted. me. Minimization and training of personnel handling personal information We are implementing measures to manage personal information by designating employees who handle personal information and limiting them to those in charge. all. Technical measures against hacking, etc. In order to prevent leakage and damage of personal information caused by hacking or computer viruses, 'our homepage' installs a security program, periodically updates and inspects it, installs a system in an area where access from outside is controlled, and technically/physically monitors and blocks are doing la. Access Control for Unauthorized Persons We establish and operate access control procedures for physical devices that store personal information. 6. Personal information manager and contact information You can report all complaints related to personal information protection that occur while using the provider's service to the person in charge of personal information management or the department in charge. The provider will provide prompt and sufficient answers to users' reports. Personal information manager Phone : 054-223-2400 If you need to report or consult about other personal information infringement, please contact the organizations below. - Personal Dispute Mediation Committee (www.1336.or.kr / 1336) - Information Protection Mark Certification Committee (www.eprivacy.or.kr / 02-580-0533~4) - Advanced Crime Investigation Division, Supreme Prosecutors' Office (http://www.spo.go.kr / 02-3480-2000) - National Police Agency Cyber Terror Response Center (www.ctrc.go.kr / 02-392-0330) 7. Protection of personal information of children under the age of 14 Children under the age of 14 must obtain the consent of their legal representative before registering as a member. The legal representative may request the company to view, correct, delete some information, withdraw consent, etc. of children's personal information at any time, and the company must take necessary measures without delay in response to such requests. 8. Other Please note that this "Privacy Policy" does not apply to the collection of personal information by websites linked to this site. 9. Duty of notice If there is any addition, deletion or modification of the contents of the current Privacy Policy, it will be notified through the 'Notice' on the homepage at least 7 days before the revision. - Date of announcement: March 06, 2023 - Effective date: March 06, 2023